Customer Service Representative - State Farm Agent Team Member
Full Time • Rancho Mirage, CA
Responsive recruiter
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
Job Title: Customer Service Representative - State Farm Agent Team Member
Location: In-Person - Melanie Villeneuve - State Farm Agent Office, California
Location: In-Person - Melanie Villeneuve - State Farm Agent Office, California
About the Role:
As a Customer Service Representative - State Farm Agent Team Member with Melanie Villeneuve - State Farm Agent, you will create exceptional customer experiences that support the growth of our successful insurance agency. Your attention to detail, customer service expertise, and genuine desire to help make you a valuable part of our team. This is an in-person position based in California.
As a Customer Service Representative - State Farm Agent Team Member with Melanie Villeneuve - State Farm Agent, you will create exceptional customer experiences that support the growth of our successful insurance agency. Your attention to detail, customer service expertise, and genuine desire to help make you a valuable part of our team. This is an in-person position based in California.
You will resolve customer inquiries, coordinate with agency team members, and anticipate the needs of the community members you serve. We offer internal growth opportunities for motivated and sales-minded individuals.
Key Responsibilities:
- Respond promptly to customer inquiries and provide detailed policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and conduct timely follow-ups.
- Maintain accurate records of all customer interactions.
Qualifications:
- Minimum 2 years of direct insurance agency experience required.
- Must hold a valid California Property & Casualty (P&C) license.
- Strong communication and interpersonal skills.
- Detail-oriented with the ability to multitask effectively.
- Previous customer service experience preferred.
Why Join Us?
- Work alongside a dedicated and supportive team.
- Opportunities for career advancement and professional growth.
- Make a meaningful impact in your community through excellent service.
How to Apply:
If you are a customer-focused, empathetic professional with the required experience and license, we encourage you to apply today!
If you are a customer-focused, empathetic professional with the required experience and license, we encourage you to apply today!
Compensation: $45,000.00 - $65,000.00 per year
Are You Driven & Ambitious?
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Melanie Villeneuve - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Life Insurance, Retirement Planning, Business Insurance, and Health Insurance.
- Our office is located in Rancho Mirage, CA.
- Our office is open 9am-5pm, Monday-Friday.
- We have 30 years of combined insurance experience in our office.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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